Fine Art Giclée Prints  ·  Customer Care Policy

By their very nature, photographic images viewed on a computer monitor will not compare to a high quality reproduction giclée print. Your giclée print will be produced to order. Delivery customarily takes 6 to 7 weeks in the U.S., longer for overseas shipments. Inaugural exhibition opens December 2005.

 

100% Money Back Guarantee

Each order is treated as a custom request. Your order will be processed promptly, resulting in a print that you will be proud to display in your home or business.

 

100% money back guarantee on any item purchased from mWG subject to 14-day return policy. Please call mWG or email us immediately to receive a prepaid shipping form and tracking number to use for returned items. Refunds only on returns accompanied by this form. Undamaged returned items must be packed with care in the same container in which they were shipped; a copy of the original packing slip must be enclosed with returned items. Your refund will be credited to you within 30 days of receipt of the returned item.

 

Payment Options

microWorld of Gems accepts Master Card, Visa and American Express credit cards. Personal or company checks should be made payable to microWorld of Gems. Orders will be shipped after check clears. COD is not offered.

 

Placing Your Order

Please click here to download a blank Giclée Print Order Form Return it via mail or fax. Please call +1 760 734-3806 for personal assistance.

 

Shipping and Handling

Shipping and handling will be applied to your invoice for giclée prints. microWorld of Gems reserves the prerogative to select the shipping method, unless using the customer’s account. Shipping rates quoted are for delivery to addresses in the contiguous 48 United States; higher rates apply to Hawaii, Alaska and international addresses. For international shipments, customer is responsible for all customs fees, duties, taxes or other import charges. For more about our shipping policy click here.

 

Returning Damaged Prints

If your order arrives damaged, please call mWG immediately. mWG's return guarantee cannot be honored without first contacting mWG. Also, do not discard the original packaging, shipping airbill or packing slip, as they will be required for processing the return of damaged items and crediting your account or replacing your print.

 

Contact/Shipping Information

Email

 

Phone  ·  Fax

+1 760 734-3806

 

Shipping and Mailing Address

mWG

1611-A South Melrose Drive, #366

Vista, CA 92081  USA

 

 

Privacy Policy

The trust our clients have with us is microWorld of Gems' most valued asset. We strive to maintain your trust and confidence, an essential aspect of which is our commitment to protect your personal information. We know you value your privacy, so we will not disclose your personal information to anyone unless it is required by law, at your direction, or is necessary to provide you with our services. We have not sold and do not sell your personal information to anyone.

 

microWorld of Gems will not disclose any personal information about you or your account(s) to affiliates or unaffiliated third parties unless one of the following conditions is met:

• We receive your prior written consent
• We know that the recipient is an authorized representative
• We are required by law to disclose information to the recipient

 

Cookies and Collection of Information

microWorld of Gems may use cookies in connection with the website. A cookie is a piece of data that a web site you visit stores on your computer's hard drive. This data contains information about you that the web site uses to help make your visit to that web site easier. Cookies used by microWorld of Gems will not be disclosed to anyone else, and they are not linked to any information that could identify you personally.

 

Our web server automatically records the IP addresses of visitors to our site. This information is used in aggregate form to helps us understand how visitors use the website. The servers at this site also collect connection-related technical data. The data entries in these logs are used for server and network operation and maintenance and to help us understand general usage patterns. No personally identifiable information is collected unless you knowingly provide it.